How do I get past an Application Level Exception error message to access my EBSCO folder and checkouts?
Last Updated: May 03, 2017     Views: 1712

This can occassionally happen when you are using the MyEBSCOhost My Checkouts or folder feature, especially on a Mac computer. To fix it, clear your cache and cookies and try again accessing the database or resource starting from the library homepage.

If you need help clearing your web browser's cache or cookies you can view our instructions here.

Related Questions: